Car and Bike Lamps and Bulbs

Delivery information

Delivery charges are as follows -

 

United Kingdom - Free delivery
European Union - £1.99
Rest of world - £2.99

 

Your order will be delivered by Royal Mail Standard Delivery which will take between 1 – 3 working days for delivery to the United Kingdom but will take longer for delivery to Europe and Worldwide destinations..

Orders will be dispatched within 1x working days of confirmation of completed payment.
Orders placed on Saturdays or Sundays will not be despatched until the following Monday.
Any orders placed on Bank Holidays will be despatched within 1x working day.

Claims for delivery shortages and damages must be reported to Us within 72 hours of the delivery.

Any orders which are returned to Us as undelivered will be subject to an additional charge before being redelivered to You. If You choose not to have Your order redelivered We will only refund the cost of the goods. The delivery charge will not be refunded.

We cannot be held responsible for orders being delayed or delivered to an incorrect address by incorrect information supplied by You during the basket process or for any delay which is beyond Our control.

Faulty Goods

In the unlikely event where You discover that Your goods are faulty send the item back to Us with the following information;

  • The fault
  • The order reference number for the original purchase.
  • Your name and address.

After verifying the fault We will exchange the item for You and refund any returns postage cost, or credit your credit/debit card with the purchase price You paid if it is not possible to replace your goods.

When returning faulty goods We advise You to use Royal Mail Recorded Delivery-

Unwanted Goods

We hope that You will be happy with Your purchase but if You decide that You want to return your goods, You have the right to cancel the contract at any time up to 7 working days starting the day after delivery.

You are responsible for the any costs incurred for returning unwanted goods.

The following conditions apply;

  • The goods must be unused
  • The goods must be in their original condition, complete and sealed in its original packaging

When returning unwanted goods please send them back to Us with the following information:

  • Your reason for return
  • The order reference number for the original purchase.
  • Your name and address.

To the following address -

Returns Department
43 Parkhill Road
Barnby Dun
Doncaster
DN3 1DP

If we suspect that the goods have been used or any of the above conditions are not met then we reserve the right to return the goods to you and no refund will take place.

Auto Headlight Bulbs Ltd guarantee to refund you within 30 days of your notification of intention to return the goods.

For Your own peace of mind when returning an item, please remember to ask at the Post Office for your FREE proof of postage.

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